At Legacy Fitness Solutions, we are committed to delivering exceptional coaching and measurable results. We take every client engagement seriously and invest significant time, expertise, and resources from the moment a coaching relationship begins.
Due to the personalized nature of our coaching services — including custom program design, nutrition planning, and direct coach time — all coaching program fees are generally non-refundable once a program has been delivered or a coaching period has begun.
We encourage every prospective client to take advantage of our free consultation before committing to any paid program. This conversation is designed to ensure we are the right fit for your goals before any financial commitment is made.
If you cancel a coaching agreement before your program officially begins (prior to program design, intake review, or initial session), you may be eligible for a full or partial refund. Please contact us within 48 hours of payment to initiate a cancellation request.
For monthly coaching arrangements, you may cancel at any time with written notice prior to your next billing cycle. Cancellations received after a billing cycle has processed will not be refunded for that period but will prevent future charges.
Community membership fees are non-refundable once a billing period has begun. You may cancel your membership at any time to prevent future charges. Access continues through the end of the paid period.
We review all refund requests on a case-by-case basis. If you have experienced a significant life event, medical issue, or other exceptional circumstance, please reach out to us directly. We are committed to working with our clients in good faith.
To submit a refund request or cancellation, contact us at:
Legacy Fitness Solutions
Email: support@legacyfitnesssolutions.com
Phone: 229-562-3916
Tulsa, OK
Please include your name, the program or service purchased, the date of purchase, and a brief description of your request. We will respond within 3 business days.
Legacy Fitness Solutions reserves the right to update this Refund Policy at any time. The effective date above reflects the most recent revision. Continued use of our services constitutes acceptance of the current policy.